SHIPPING POLICY

What is the average shipping time?

Processing times for shipments are 1-3 business days. It takes an average of 5-21 business days for delivery of your purchase, depending on location.

How can I check the status of my order?

Once your order ships, you will receive an email with tracking information. 

What are the available payment options?

Goo’d accepts credit/debit cards only. No other payment options are facilitated.

Can I modify or cancel my order after it is placed?

No. Unfortunately, you cannot make any such changes once your order is processed.

Can I change my shipping address?

Once your order has been placed, you cannot modify your address. Please email us at merch@goo-dextracts.com

What if I get a damaged item or the wrong item?

Please carefully inspect your order promptly upon delivery. Should you receive a damaged or incorrect product, please contact our customer service support via merch@goo-dextracts.com

My shipment is lost or delayed?

We are not responsible for any lost/stolen packages.