We offer a 30-day return policy. This means you have 30 days from the date you receive your item to request a return. Please note that all return shipping expenses are the responsibility of the customer.
To be eligible for a return:
•The item must be in the same condition as when you received it.
•The item must be unworn or unused, with tags, and in its original packaging.
•You will need to provide a receipt or proof of purchase.
To initiate a return, please contact us at merch@goo-dextracts.com. Returns must be sent to the following address:
1525 W Orange Grove Ave, Suite C
Orange, CA 92868
For any questions about returns, feel free to contact us at merch@goo-dextracts.com.
To exchange an item, the fastest method is:
1.Return the original item following the return policy above.
2.Once your return is accepted, make a separate purchase for the desired item.
After receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original payment method within 10 business days.
Please note:
•It may take additional time for your bank or credit card company to process and post the refund.
•If more than 15 business days have passed since your refund was approved, contact us at merch@goo-dextracts.com.
All sales are final.
If your item arrives defective, please contact our customer service team for assistance at merch@goo-dextracts.com.
Thank you for choosing Goo’d Extracts!
© 2022 Goo’d Extracts. All Rights Reserved.